Privacy Policy

 

Skin by Inès respects users privacy and is fully transparent with the way data are collected and used. This Privacy Policy describes how Skin by Inès collects, uses, maintains and discloses information collected from users of the www.skinbyines.com website. This privacy policy applies to the website and all products and services offered by Skin by Inès.

ACCEPTANCE & CHANGE TO THE PRIVACY POLICY

By using this website, users signify their acceptance of this privacy policy. If users do not agree to this policy, they are kindly asked to not use the website. Skin by Inès has the discretion to update this privacy policy at any time. Users are encouraged to frequently check this page for any changes to stay informed about how Skin by Inès is helping to protect the personal information collected. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

DATA COLLECTION

  • Personal & non-personal data collection

When users are booking a consultation service, Skin by Inès collects personal information through the pre-consultation questionnaire. The data collected through the questionnaire is necessary to carry out the personalised skincare service. Other information such as name, email address, and address are collected as part of the service buying process on the website. The data collected complies with applicable laws and regulations, and is processed through secure third-party online services that are compliant with GDPR regulations.

Skin by Inès may collect identification information about users whenever they interact with the website. It may include users’ IP address, the browser name, the type of computer and technical information about users means of connection to the website, such as the operating system and the Internet service providers utilised and other similar information.

  • Email marketing

With their consent, Skin by Inès may send users emails to give updates or share relevant information. The email address collected during checkout will not be used for marketing purposes unless users expressly give consent.

  • Cookies

The website uses cookies to enhance users experience and remember their preferences. Functional and Required cookies are used to ensure website functionalities are running smoothly. Analytics and Performance cookies are used to collect information about how users interact with the website, such as traffic sources, unique visitors, and cart abandonment. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If users choose to do so, please note that some parts of the website may not function properly.

DATA USAGE

Skin by Inès may collect and use users personal information for the following purposes:

  • To run and operate the website: Skin by Inès may need users information to display content on the website correctly.

  • To improve customer service: Information provided by users help to respond to customer service requests and support needs more efficiently.

  • To personalise user experience: Skin by Inès may use information in the aggregate to understand how users as a group use the services and resources provided on the website.

  • To improve the website: Skin by Inès may use feedback you provide to improve its products and services.

  • To process payments: Skin by Inès may use the information users provide about themselves when placing an order only to provide service to that order. Skin by Inès does not share this information with outside parties except to the extent necessary to provide the service.

  • To run a promotion, contest, survey or other website feature

  • To send users information they agreed to receive about topics Skin by Inès thinks will be of interest to them.

  • To manage product reviews and ratings: Skin by Inès may use third-party service providers to help to manage product reviews and ratings left by users.

  • To send periodic emails: Skin by Inès may use the email address to send users information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests.

DATA PROTECTION

Skin by Inès adopts appropriate data collection, storage and processing practices and security measures to reasonably protect against unauthorized access, alteration, disclosure or destruction of personal information and data stored on the website, following industry best practices. Personal information as well as sensitive and private data are encrypted and protected by SSL certificates to improve security.

DATA SHARING & THIRD PARTY WEBSITES

Skin by Inès does not sell, trade, or rent users personal identification information to others. Skin by Inès may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with business partners, trusted affiliates and advertisers for the purposes outlined above. If users decide to opt-in to the mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Third-party service providers may be used to help operate the business and the website or administer activities on the website behalf, such as sending out newsletters or surveys. Skin by Inès may share information with these third parties for those limited purposes provided that users have given permission for.

DATA DISCLOSURE

Skin by Inès may disclose users personal information if required by law to do so or if users violate the Terms of Service.

THIRD-PARTY WEBSITES

Users may find advertising or other content on the website linking to the websites and services of partners, suppliers, advertisers, sponsors, licensors and other third parties. Skin by Inès does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from skinbyines.com. Skin by Inès is not responsible for the privacy practices of other sites and encourage users to read their privacy statements and terms.

USERS AGE OF CONSENT

By using this website, users confirm that they are at least the age of majority in their state/country of residence, or that they are the age of majority in their state/country of residence and have given the website their consent to allow any of their minor dependents to use this website. Skin by Inès never collects or maintains information on the website from those actually known to be under 13, and no part of the website is structured to attract anyone under 13.

CONTACT

If users want to access, correct, amend or delete any personal information Skin by Inès has about them, register a complaint, or have any questions about this Privacy Policy or the practices and dealings of this site, they can contact Skin by Inès at hello@skinbyines.com.

This document was last updated on April 20th, 2020.